Return & Refund Policy

Return and Refund Policy for PremiumUnbox E-commerce Shopping Platform:

1. Returns Eligibility: PremiumUnbox accepts returns for eligible products within 14 days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

2. Return Process: To initiate a return, please contact our customer support team to request a Return Merchandise Authorization (RMA) number. You will be provided with instructions on how to return the product.

3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.

4. Inspection and Approval: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. If the return is approved, a refund will be issued to the original payment method used for the purchase.

5. Refund Processing Time: Refunds are typically processed within 7 business days of receiving the returned product. The timing of the refund may vary depending on your payment provider's policies.

6. Partial Refunds: In some cases, a partial refund may be issued if the returned product is damaged, missing parts, or not in its original condition. The amount of the partial refund will be determined by our team based on the condition of the returned item.

7. Non-Returnable Items: Certain products are not eligible for return, including but not limited to perishable goods, personalized items, and digital downloads. Please refer to the product description or contact our customer support team for clarification.

8. Refund Exclusions: PremiumUnbox reserves the right to refuse refunds for products that do not meet the return eligibility criteria or are returned without a valid RMA number.

9. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately for assistance. We will work to resolve the issue and provide a replacement or refund as necessary.

10. Return Policy Updates: PremiumUnbox reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

11. Contact Us: For inquiries, concerns, or assistance regarding our Return and Refund Policy, please contact our customer support team.

By making a purchase on PremiumUnbox E-commerce Shopping Platform, you agree to comply with our Return and Refund Policy.